Emergency generator support
Site without power or generator unable to start?
Call first when the situation is urgent, then submit the generator details, fault code, location and photographs so the request can be assessed.
Do not open live electrical equipment or bypass safety devices.
876-984-2559 for urgent assistance.
Complete the form below with photos and the displayed fault.
Urgent request checklist
Send the information a technician needs.
Make, model, capacity and serial number.
Alarm code, display message, symptoms and when it started.
Whether utility power is available and what loads are affected.
Location, contact person, opening restrictions and hazards.
Electrical safety
Do not touch exposed conductors, enter flooded electrical areas, operate damaged equipment or defeat protective devices. If there is smoke, fire, fuel leakage, sparking or immediate danger, move to a safe area and contact the appropriate emergency service.
Submitting this form does not guarantee a response time. Service is subject to technician availability, site conditions, access and confirmation by Lestronics.
Emergency service request
Report the generator fault.
Complete as much as possible. For the quickest first contact, call before submitting.